Consultancy & Marketing Services

Know How

Latin America is our home and we have a total grasp on Spanish and Portuguese speaking markets throughout the region. We understand the markets, cultural nuances, people and the language.

Marketing Strategy

A robust marketing plan plays an integral role in the overall business strategy. Our marketing experts and consultants offer the best marketing and planning services to suit our clients gaming business.

Operation

Thanks to the extensive experience of our teams gained from within the operational world we have vast expertise on ensuring marketing strategies are always delivered.

Product Management

Bingos

As a company that began its first foray into the world of iGaming through Online Bingo, we are proud to say that we have the most capable and best-prepared team to manage a Bingo operation. We have spent almost a decade entertaining Online Bingo players through our Room Hosts, providing them with attention and entertainment 24 hours a day, every day of the year.

Casino

Our commitment to casino leads us to demand the very best from ourselves, providing each operator with the exact product requirements, as well as the analysis and management of these products and markets to reach the highest possible yield.

Sports betting


Patagonia Entertainment has a specialized marketing service exclusively built for sports betting.
The key sports betting marketing services include:

  • Sports Trading
  • Contact with suppliers
  • Campaigns
  • Analysis and investigation of data
  • Strong relationships
  • Development of strategies
  • Monitoring process

Service

Payment Processing

Patagonia has acquired all the local knowledge and expertise on what payment processes for best for each individual Latam market.

Fraud Prevention

Fraud is a practice that can infect any business, especially online gaming, often without the company having an awareness that there has been an issue. Patagonia Entertainment offers a first-class fraud prevention service.

Social Media / Media Buy

We communicate brand development and build an interactive community with users and potential customers.

Content Creation

Our content department is responsible for best language practice, working seamlessly in Spanish, English and Portuguese to ensure a friendly and clear message.

Localized Translations

Our content team is specialized in handling and communicating content for every localized market. Taking care to ensure the message is clear and relatable – whichever country you are based in.

Design

Patagonia Entertainment’s design team brings together branding, web design, promotional design and animation to develop a unique brand identity for each client, according to their personality, audience and objectives.

Call Centre Support

Customer Service

We have a professional team with proven experience and attention to detail across three languages: English, Spanish and Portuguese.

Quality & Assurance

Our quality checking functionality is responsible for evaluating the quality of transactions generated with customers. It evaluates the professionalism, accuracy of the information provided to the end user, the processes and identifies the causes of mistakes to streamline the operations area.

Localised sales approach

Personalization, omnichannel, speed, precision and feedback are the keys to the success of any marketing and sales campaign.

Training

Having expert personnel, with thorough training in every element relating to the service – product, Customer Service, Sales, Marketing, plus a strong communication skills, is the perfect combination to achieve the highest quality of service.

Corporate Services

Local structure set-up & Implementation

Patagonia Entertainment has partnerships in place with Co-Works around the Latam region which makes it simple to coordinate, plan and install a local presence.

Recruitment and Human Resource Management

Employment Management is essential to a successful operation, we help design and implement the best talent search selection strategies, hiring and training.

Licensing Advisory

We provide advice, information and best practices for structuring and applying for an iGaming licence.